Categories
Android mobile news

Samsung Electronics apologises to Chinese consumers

The report alleged the phones were crashing due to faulty memory chips and criticized its repair policies. Samsungsaid it would provide free repairs for the seven models mentioned in the report. this relates directly to the ethical dilemma we talked about earlier in the course, I think that Samsung did the right thing by offering to repair the phones for free; otherwise they would’ve faced even more criticism by the public.

URL: http://www.bbc.co.uk/news/business-24634589

Leave a Reply